Privacy Policy
1. Data Collection
We collect only the information necessary to provide and operate the Doryo ERP service, including business details, user account information, and operational data entered into the system.
2. Payment Information
Doryo does not store credit or debit card information. All payments are processed securely by Stripe and our authorized reseller. Payment data is handled in accordance with PCI-DSS standards.
3. Use of Data
Your data is used solely to:
- Provide and maintain the service
- Communicate service updates
- Provide customer support
We do not sell or trade your business data to third parties.
4. Data Ownership
You retain full ownership of all data entered into the platform. You may export your data at any time while your subscription is active.
5. Data Retention
After subscription cancellation, data is retained for a limited period to allow export and account recovery, after which it is permanently deleted in accordance with internal retention policies.
6. Contact
For privacy-related questions: support@doryo.ai
Contact and Support
Phone and WhatsApp Support
Phone / WhatsApp: +971 58 500 8066
Business Hours: Monday to Saturday, 9:00 AM to 6:00 PM UAE time
Billing Correspondence
All billing and payment processing in the UAE is handled by:
MACROSOFT TECHNOLOGIES LLC
Al Messaned, Sharjah Media City Free Zone
Shams Business Center, Sharjah, United Arab Emirates